Hi there CARLOK,
I’m Jen, from The Home Depot. I’m sorry to hear about the disappointment with your tile.
A member of The Home Depot Customer Care will be contacting you soon - via the email address that you provided when you signed up for this account.
Oh…thank goodness! I must say, that I did think you were writing in about a store.
I’m sorry about your flooring troubles. If The Home Depot can assist you with an install after you handle things with the previous company, please let us know. We do stand behind all of our installations.
May I suggest that you do reach out to the company that you purchased the flooring with? They cannot help you if they are unaware of the situation.
Best of luck to you!