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Hampton Bay AC552 YL-LQ not working

I have a Hampton Bay fan, model AC552 YL-LQ, that is no longer working. When I turn it on, the motor hums and won't turn. I've tried different speeds and changing the direction switch but the blades won't turn - it just hums.

Can the motor be replaced under a lifetime warranty?

Thanks,

Brad
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Posted 2018-11-07T19:17:18+0000  by Brad110 Brad110
 

Hey Brad,


Thanks for joining us here on the community.


If your fan does not have a remote control unit with it, the culprit could be a bad capacitor. It's usually easier to replace that or the entire fixture versus just the motor itself, since so many parts of it are sealed.


In either case, take your model number and contact Hampton Bay directly with the number shown below.


Image result for hampton bay customer service

Once you do this, you should be able to get the right parts/advice/troubleshooting for your ceiling fan from Hampton Bay.


Joseph

Posted 2018-11-07T21:29:57+0000  by Joseph_HD_ATL
 
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