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Hampton Bay fan stuck in reverse

UPC#718212043455
Model AC-520-007

My wall remote (non-battery) failed. Since replacing the remote with the exact same model remote, my fan is stuck in reverse. No: There are NO pull chains, NO switches atop, underneath, etc with which to set. What in the heck is going on? How can I fix this?? 
Incredibly frustrated! 

Eric
801-597-8052
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Posted 2014-06-23T03:31:17+0000  by EricKr EricKr
 

Hello EricKr, welcome to the Community.

I am providing you with contact information directly to Hampton Bay customer service.  Please have model number ready so you can get the best feedback from your inquiries.


 If you need further assistance please let me know.

Charlotte

_________________________________________________________________________________

I am a Home Depot Associate trained and authorized to help people on the internet.

Posted 2014-06-24T14:15:59+0000  by Char_HD_CHI
 
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