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Home Depot Employee Compliment

Greetings! Home Depot Store Manager Chuck Grab at store 5771 Plank Road in Fredericksburg, VA 22407.
I would like to compliment and advise you of the wonderful patience, knowledge, professionalism your employee Rob extended to me on 8/24/18. On this day, I spoke with to lady managers to let them know how patient and kind Rob was with helping me with my project. They explained to me you the store manager was in a morning meeting.

Unfortunately, I missed the 2 week deadline on the receipt, but I wanted Rob to be acknowledged for helping me with my closet project. I moved to Colonial Beach and my closet wire shelves fell down and needed support. Rob helped me every step of the way. He provided a great solution that worked. Thanks for having individuals on your staff who really care and have integrity about their job.  As for Rob, again Thank you and Great Job!!! I appreciate all your efforts and support. 

Warm Regards, 

Tameko Mensah
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Posted 2018-10-09T18:50:08+0000  by Tameko Tameko
 
Hi Tameko,

Thank you for your kind comments, we always try to do our best to give World Class customer service and when someone like Rob goes above and beyond we always want to recognize his efforts. Please contact the store manager at the Fredericksburg VA location, he or she will be very pleased to here from you. This way Rob can receive the credit he deserves for a job well done. And thank you for taking the time to report back to us on the job our employees are doing, this is much appreciated!

Mike, The Home Depot Answer Man
Posted 2018-10-15T23:41:14+0000  by Mike_HD_OC
 
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