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Appliances

How to contact LG applincases department?

I had a washer delivered and installed last Friday and noticed since then it had a deep 5 inch scratch on the front door, since this is a $1k new washer, I want it replaced or at least the door replaced.

I have been calling 1-800-810-9337 since then and I stay on the line for more than an hour with no answer, they have no email, nothing. This is annoying. How can I get my washer replaced?
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Posted 2020-09-08T20:44:59+0000  by MO90 MO90
 
Hi MO90,

Call the store where you purchased the washer, you must have purchased this item online. Our store associates always explain the damage claim process at the time of purchase. The store will handle your claim, call them ASAP.

Mike
Posted 2020-09-10T18:41:33+0000  by Mike_HD_OC
 
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