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Is Home Depot Customer Care Answering emails

The automated response I received seems to indicate that they are not.  If not, where can I send an email to get someone to read it?
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Posted 2020-11-14T23:38:13+0000  by MS99 MS99
 
Hi MS99,

This site is for Do it Yourself questions and does not handle Customer Care issues, please call 1-800 466-337 and ask for Customer Care. You may also text Customer Care at 38698.

Mike
Posted 2020-11-16T19:38:10+0000  by Mike_HD_OC
 
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