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Payment method blocked

Why is it when I try to pay when shopping on, it seems to have my card blocked. I’ve been shopping online for years as well as in the store, using the same MasterCard all this time. Now for whatever reason I can’t pay. Had a issue At my local store, but ever since the misunderstanding with security I have not been able to shop online . Why is that. I don't get it, security my local store though I was shoplifting, they soon realized I was not and apologized. But now I can’t seem to use my credit card to check out shopping online ..why 
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Posted 2019-02-20T07:25:16+0000  by Dawn212 Dawn212
Hello Dawn212, and welcome to the Community!

Have you checked with your Mastercard customer service to see if they have some sort of security on that card that prevents the card from being used at certain stores? Another possibility on your computer check to see if your virus protection or cookies might be turned off, sometimes settings on the computer or mobile will prevent certain things from going through as part of the verification process. 

Posted 2019-02-21T14:07:30+0000  by Angelo_HD_CHI
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