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Special Services Customer Invoice

In order to apply for PG&E Rebate on a thermostat, the PG&E website says if the product is purchased at Home Depot, "you must include the Home Depot Special Services Customer Invoice (or Customer/Caller Agreement) to meet proof-of-purchase requirements"

I could not find anyone in my local HD that knew what these documents were. What are they and how to I get one when I buy the thermostat?

Link to PG&E site: https://www.pge.com/en_US/residential/save-energy-money/savings-solutions-and-rebates/rebates-by-product/smart-thermostats/smart-thermostats.page

Thank you
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Posted 2020-11-19T17:54:12+0000  by PGERebate PGERebate
 
Hi PGERebate,

Below is the receipt requirements for the rebate from the PG&E web site. Your Home Depot register receipt is all you need, in fact they will accept a picture of the installed device.

For residential rebates we require the following items:
1.A receipt of the purchased product. For residential applications, order confirmation notifications that include purchase price, order date, and ship to information are considered a valid receipt for online orders (shipping confirmation alone is not a valid form of receipt).2.Product Specifications from PG&E’s marketplace (https://marketplace.pge.com/)3.OPTIONAL: A photograph (jpeg/gif/pdf) of the installed product/s.

Mike
Posted 2020-11-19T18:49:31+0000  by Mike_HD_OC
 
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