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This is an improvement?

Did Home Depot hire the same company that designed Healthcare (dot) gov?  Seriously, somebody screwed up royally with this one.

Why would anyone care about a "trending topic" from 5 months ago?

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Posted 2014-03-29T03:45:35+0000  by Adam444 Adam444
Dear Adam444,

Thank you for the feedback; we apologize for any frustration you may be experiencing. If there is something specific we can help you with, please let us know or contact Customer Care.

Thank you,

Posted 2014-04-04T19:49:48+0000  by Shelley_HD_CHI

Had I known this is what was planned when you asked me to take that survey, I would have flown to Atlanta to answer the questions.  You might find this hard to believe but participating here is a form of relaxation for me.  Some people golf, I answer questions about home improvement and repairs.  Yes, I need a life...and probably more exercise. <lol>

What I would like to know is what happened to the list of questions like we used to have?  I'm lucky if I can find one or two new questions if I go topic by topic.

I know that social media is the latest greatest form of human communication but this is a Q & A forum that's best in a format that facilitates that process.  I guess things like spring gardening or holiday decorations could "trend" but leaky toilets can't possibly be popular.   

And while I'm thinking about it, the ability to edit a post would have been a nice feature.

What happened to smiley faces?

Posted 2014-04-05T14:40:49+0000  by Adam444

You can find unanswered questions 2 ways on the Home Depot Community.  

1.  On the Homepage, scroll down to categories and click on a category.   Then filter your search using Show:  Unanswered Questions and Sorted By:  Recent Activity.  When you do that, unanswered questions will escalate to the top of the category you are in.

2.  Use the same process on the Full-Search Page.  To get to the Full-Search Page, click on the orange magnifying glass button next to home page search bar and filter your search using Show:  Unanswered Questions Within:  Category of your choice and Sorted By:  Recent Activity (see screenshot). 

Thanks again for the feedback and let me know if you have additional questions.

Posted 2014-04-07T19:49:35+0000  by Shelley_HD_CHI
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