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Using my Paypal account

Explain how I can use my Paypal account to pay for my in store purchase.
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Posted 2013-05-16T14:37:06+0000  by Kathy Kathy


Hi Kathy,


I'm Jen, from The Home Depot.  To use paypal in our store you must first register and obtain a pin number.  You may do that by logging into

Once activated, you will need to use your phone number and pin number at the registers.


Please let us know if you have any additional questions.  We are here to help!

Posted 2013-05-16T17:04:42+0000  by Jen_HD_BOS

Your link doesn't work

Posted 2013-10-27T11:19:23+0000  by mantra51

Hi there, Sorry about that. I put in a new current link.  Check it out.

Posted 2013-10-29T13:18:01+0000  by Jen_HD_BOS
That link is no good either.  It bounces you over to how to ACCEPT payments in your store as if you are a business owner.

What you want to do is login to Paypal then click on settings (at this point in time that's a gear icon).  Then go to SECURITY and in there you will find options to attach a mobile phone to your account.  Do that THEN setup your pin.

However this is all much easier using the Paypal mobile app.  Login, go into settings and do all the same stuff.  On the website I had nothing but trouble getting the links to work.  Probably a browser incompatibility.

Something to watch out for, when you link a phone to your account it will send you a text message to verify your phone.
Posted 2014-10-29T21:39:07+0000  by JEmlay
how do i use my paypal credit to purchase in store or online?
Posted 2015-04-04T13:16:17+0000  by workinman14
Warning,  I set it all up and still got denied.   To make it work, I try the checkout, get denied, have to know by some miracle to call a unknown number because Home Depot Security requirements require extra information.
Posted 2015-04-20T20:30:43+0000  by hashimoto1


I did all of that and I've still been declined the last 4 times I've tried to use paypal to checkout

Posted 2015-12-15T22:17:12+0000  by adrian76106
For anyone still running into this, and seeing as @Jen_HD_BOS and HomeDepot doesn't seem to be monitoring their own responses, please find the link below that I have located for this answer.

Step 1:
Go to your PayPal account profile.

Step 2:
Confirm your mobile number within your PayPal profile.

Step 3:
Create a 4-digit Mobile PIN by logging into your account, going to your profile and clicking SECURITY to set up your mobile PIN.

Step 4:
Immediately start paying with PayPal at the register using your mobile number and PIN.
Posted 2016-08-12T01:14:42+0000  by wmarek
Hello all, know this is a oldish thread, was wondering if anyone else has been having issues with paypal?  We use it all the time, but the last week, after entering our phone number it never asks us for the pin, nor gives us a error.  It just cycles to the approve amount view.

Anyone else seeing this or have a idea?

Posted 2016-09-04T16:30:44+0000  by bonro001
Same issue happening to me. I have checked paypal settings and every thing is set up right. I have been using paypal in store for a long time but now its not working and I have to pay with another credit card. The cashiers don't have a clue about what the problem is.
Posted 2016-09-04T17:48:45+0000  by Mike33773
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