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16 in. 40-Volt Lithium-ion Cordless Walk Behind Battery Push Mower won't start

Just received the mower yesterday, charged the batteries and tried starting and nothing happens!
Am I missing something or is the mower bad? Put the key in, tried both batteries...
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Posted 2018-05-09T18:51:07+0000  by brad2pa brad2pa
 

Hello brad2pa and welcome to the Community.

 

Below I have printed the directions and illustrations for starting your Ryobi Cordless Battery mower.  The first charge of the battery could take up to 2 hours.  The mower does not make a lot of noise. 

 

START BUTTON AND BLADE CONTROL LEVER

The start button and blade control lever are located on the upper handle of the mower. The button starts and stops the motor, while the blade control lever engages and disengages the blade.

 

 

START KEY

The start key must be inserted before the mower can be Started.

    



 

STARTING/STOPPING THE MOWER

See Figures 8 - 10.

Raise the battery cover.

Install battery pack.

Insert the start key into the slot beside the battery storage port.

Lower the battery cover.

Press and hold the start button. Pull the blade control lever toward the handle and release the button to start the mower.

To stop the mower, release the blade control lever.


 


If you have followed all these steps and the mower still does not run, you can contact Ryobi at 1-800- 860- 4050.  They will help troubleshoot and resolve your issues. Home Depot will stand behind this product as well.

 

Thank you for your inquiry and for shopping at the Home Depot.

 

Charlotte

Posted 2018-05-10T13:14:10+0000  by Char_HD_CHI
 
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