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Heating & Cooling

Authorized repair for Hampton Bay ceiling fans

It GULF FAN besed out of Damon, Texas 77430 an authorized repair center for Hampton Bay ceiling fans?

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Posted 2013-08-02T17:17:16+0000  by 100stars 100stars

Hi, 100stars.

Thanks for reaching out.


Hampton Bay only authorizes the original manufacturer of their fans to do repairs on the motors, which have a lifetime warranty on them. Since Gulf Fans / is not a manufacturer for Hampton Bay, but rather a 3rd party vendor that is unaffiliated with Home Depot, they are not considered an authorized repair center.


In the cases where a customer owns a Hampton Bay fan that no parts are available for, a fan that is discontinued (again no parts are available), or the original manufacturer is out of business (and no parts are available as we ask our manufacturers to hold replacement parts for us), we here at Hampton Bay customer care/Home Depot will refer customers to the 3rd party vendor Gulf Fans / as the site often has replacement parts customers may be able to use with their HB fans.


I hope this clears up any confusion. Please contact our Hampton Bay customer service team if you need replacement parts or have any further questions.



Posted 2013-08-05T15:39:35+0000  by THDCustomerCare
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