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Heating & Cooling

Brand new Hampton Bay Windward IV fan making noise

I just installed a Hampton Bay WIndward IV fan and everything seems to work just fine except that the motor makes a VERY noticeable "hum" all the time that it's powered on.  On low speed, it can be heard from other rooms.  I've run it now for a little over three days and the noise shows no sign of lessening.  This doesn't sound like anything is loose or rattling around in the fan, it's just a constant hum that never goes away.  I'm preparing to pack it up and return it this weekend but wanted to know if there was anything else I could check beforehand.  I do not look forward to taking the fan down.

 

Thanks

Adam

 

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Posted 2012-09-03T21:51:08+0000  by AdamWP AdamWP
 

Hello Adam and thank you for joining The Community. 

 

Please call our Hampton Bay team at 1-877-527-0313 and select option 2.  They will help identify the source of your problem and resolve the issues with the “hum.”

 

Be sure to provide the correct SKU for your Hampton Bay Windward IV ceiling fan:

 

SKU 458611 = Oil rubbed bronze

SKU 458301 = Brushed nickel

SKU 458633 = White

 

Best wishes with your project.   Please keep us posted on your progress.

Posted 2012-09-04T13:25:24+0000  by Eileen_HD_ATL
 
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