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Heating & Cooling

Ceiling Fan remote

We have a Hampton Bay ceiling fan, run entirely by the remote.  Despite new batteries and bulb, the remote won't turn on the light.  Any ideas?

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Posted 2013-08-27T19:00:44+0000  by TIndians TIndians

Hello TIndians and thank you for joining The Community.  We are glad that you are here.


Our Hampton Bay team can help you diagnose the problems and get your ceiling fan working properly again!  They are here to help from start to finish - call them at 1-877-527-0313 and select option 2.  You will need to identify which ceiling fan that you have for fastest assistance.


Can you remember the name or model of the ceiling fan?  If not, can you locate the 12 digit UPC code (all numbers – no letters) found on the sticker on top of the motor housing?  This will identify the exact model and manufacturer of the fan.  The UPC is the preferred information to exactly identify your ceiling fan.


Safety notes:  Be sure to switch off the correct breaker before removing the motor housing.  If you will be using a ladder, place it on a level surface and be sure to have a helper spot you.  The ladder will need to support your weight as well as the weight of the ceiling fan.


If you cannot retrieve the code from the top of the motor housing, then send a photo to help identify your ceiling fan. The Hampton Bay team will give you the correct e-mailing address.


Best wishes on your project and please keep us posted on your progress.


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Posted 2013-12-03T16:07:52+0000  by Eileen_HD_ATL
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