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Ceiling fan removal

I have a Hampton Bay Delano Model 312575 that has a failed RF receiver unit. It lives under the canopy  but I can seem to remove the canopy. The user guide shows 2 screws that attach the canopy but I seen no screws. I've tried rotating the canopy but it won't budge. Suggestions?
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Posted 2017-07-23T22:16:59+0000  by Bob2001 Bob2001
 

Hey Bob2001,


Thanks for your question and welcome to the community.


Without seeing your receiver unit or specific Hampton Bay ceiling fan, I or no one can accurately see the screw setup.


You can get further troubleshooting via Hampton Bay with the phone number provided below. Double check your model number to see if you have other information of the fan, which is listed on the motor housing of the fan.


Image result for hampton bay customer service

Posted 2017-07-24T16:44:00+0000  by Joseph_HD_ATL
 
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