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Heating & Cooling

HB fan Mod AC-552AL (sku# 754-332)

UPC 718212045817. Two of the three bottom lights do not work. 

Remote works for fan and top light but not the bottom light. 

I have wall switch that works for the fan speed buttons, but does not work for the bottom light.

Are the 2 lights, the remote not working and the wall light button part of the same problem?  i.e. Will a new reciever fix both?

Thanks

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Posted 2013-08-03T17:59:13+0000  by kellyjr kellyjr
 

Hi, KellyJr.

Thank you for reaching out & thanks for having your UPC handy.

With more than one issue going on with your fan, we'd have to advise you to call our Hampton Bay Customer Care line so that they can get you on the line with a tech support representative to diagnose exactly what parts are causing the problems. After the diagnosis is complete, the team can help you order the parts you need to resolve this.

You can reach them at 877-527-0313.

Thank you!

-Nicki

Posted 2013-08-05T15:28:40+0000  by THDCustomerCare
 
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