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Heating & Cooling

Hampton Bay Altura 68168 ceiling fan

My Hampton Bay Altura 58168 ceiling fan was working but I noticed a small burn mark on the ceiling next to its base so turned it off and threw the fuse so that there is no risk of fire. Can you advise, please?
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Posted 2013-08-21T07:22:20+0000  by Sruddyalask Sruddyalask

Our Hampton Bay customer service team can help you with this, but they will need the 12 digit UPC (looks like 123456-123456), is found on a sticker on the top of the motor housing (also on receipt & barcode on box). I've attached a picture of the sticker the UPC/SKU is on so you can find it easily.

If this cannot be located, you will need to speak with the team, then send a picture of the fan so they can attempt to identify, then get you to the tech support department for the specific fan you have. (There are several HB manufacturers who provide tech support & stock parts for the items they produce for Hampton Bay.)

Please give our Hampton Bay team a call after you locate this information, they will assist you to resolution.

Hampton Bay Customer Service: 877-527-0313


Posted 2013-08-23T18:12:24+0000  by THDCustomerCare
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