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Hampton Bay Ceiling Fan

Brand spanking new fan purchased from Kitty hawk NC store. Installed by electrician and it makes a humming noise. I don't have any of the paperwork with me so i cant provide the model number or serial number but I do know we've got three other Casablanca fans in the house that are ten years old and do t make a peep. Any ideas ?
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Posted 2018-05-26T12:40:04+0000  by Beach4me Beach4me
 

Hey Beach4me,


Thanks for your question and welcome to the community.


The humming noise could be from a bad receiver (if the fan came with a remote control), on a dimmer (you cannot dim a fan motor),  or a bad capacitor. 


To get the right troubleshooting and replacement parts, you'll need to contact Hampton Bay directly with the number I've provided below.  



Image result for hampton bay customer service

To obtain the SKU/model number/UPC, you'll need to get it from the top of the fan's motor housing located on a small sticker. It's imperative to get this information; without it you won't get the assistance or specific parts you may need to repair the fan.


Let us know if this has assisted you, 


Joseph

Posted 2018-05-28T18:24:54+0000  by Joseph_HD_ATL
 
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