Sign In to join the community | Help

Hampton Bay Ceiling Fan Model number D502830(?)

I have tried changing the direction of the fan for summer use, however, the remote is not connecting with the fan itself.  The battery appears to be good as the red light is coming on.  Any suggestions as to how to switch the direction?  This can also is connected to a wall switch for both the light and the fan.
Not what you were looking for ? Try posting a question
Posted 2015-06-17T12:56:17+0000  by jbpllp jbpllp

Good afternoon jbpllp,

It sounds like you may have an issue with the receiver that is located inside the fan. Depending on how the fan from Hampton Bay is designed will determine if you can reverse the direction without replacing it. 

However, I highly recommend you contact Hampton Bay's Customer Care line in the image below. They can go over further troubleshooting tips.

Please update us on your progress once you have finished contacting Hampton Bay.


Posted 2015-06-17T17:04:39+0000  by Joseph_HD_ATL
Not what you were looking for ? Try posting a question