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Hampton Bay Ceiling Fan Problem

Hey gang!  First post here (hi everyone!) and I need some help.  Out of the blue my fan stopped working.  Here's what I know about it:

Model No:  52-RDT
UPC: 082392355548

Long story short... everything was working fine, then bam, no more fan rotation.  Some basic trouble shooting gave me the following: 

It still has power...
It is a remote operated fan...
the remote no longer works with any function of the fan...
I can manually turn on the light...
I can NOT manually turn on the fan...
I can NOT turn on the fan via remote...
I can't hear any noise when the fan is supposed to be on...

Not sure how old the fan is, it came with the home when we bought it.  

Thoughts?  Help?  Free fans?  :) 

Thanks all!

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Posted 2015-04-20T00:25:17+0000  by Eranthius Eranthius

Hi Eranthius, welcome, great information you provided. One thing to check. Can the blades on the fan turn without the power on. If the blades can turn, then as least you know it's not the motor. Sounds like you did quite a bit of trouble shooting.

Call the Hampton Bay Customer Service Team at 1-877-527-0313 M-F 8am-6pm (EST). Give them the UPC code and Model #. They can help you figure out whats wrong and how to fix it. You can also place an order at that time if you need repair parts.

Posted 2015-04-20T15:53:50+0000  by Ken_HD_OC
Hello Eranthius.

The UPC you provided tells me that your fan was manufactured by King of Fans.

Their customer service phone number is 1-800-330-3267.  This would be another way to find help troubleshooting and/or getting parts.


Posted 2015-04-21T17:46:27+0000  by Chris_HD_CHI
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