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Install & Replace

Hampton Bay Ceiling fan stopped working

We have a Hampton Bay ceiling fan, less than two years old.  The fan stopped working and the lights would only flicker very dimly.  We replaced the remote and receiver, and now the lights work, but the fan still doesn't work.  We can hear the motor trying to engage, but the blades don't turn.  How do we fix this problem?  Thank you.
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Posted 2015-04-04T22:40:31+0000  by justjess justjess

Hi    welcome to the community, Sorry to hear you’re having trouble with your fan.


To get you some help right away, you will need some information. You need to get the correct model number and the UPC code. If you don’t have the manual for the fan, you can find this information located on a sticker on the top of the motor housing. You need these as there are several manufactures of Hampton Bay fans.


Once you have this information you can place a call to the Hampton Bay Customer Service Team and they can help you figure out what the problem is and how to fix it.

If you need to order repair parts you can do that while you’re on the phone with them.

Here is the Hampton Bay Customer Service phone number.

1-877-527-0313 Monday-Friday 8 a.m.-6 p.m. (EST) Closed Saturday and Sunday.

Posted 2015-04-06T15:50:04+0000  by Ken_HD_OC
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