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Hampton Bay Fan with Light Kit Problem

Hello,

 

I have a Hampton Bay fan with light kit and the light and fan suddenly stopped working.  I have power to the fan, as I have metered it out.  Here are the specifics to the fan, as per the sticker:

 

Vendor: 11289

UPC# 792145331124

SKU# 176-741

Model: AC-552 "pp"

SN: 011414 OF

 

I have trouble shot the best I could with new batteries in the remote, metered the the wiring to the switch, assured breaker is not tripped, metered the fan and wiring, just no power to the bulbs or fan.

 

Could it be the remote control reciever?  Or some other internal failing part?

 

Please help.

 

Thanks!

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Posted 2011-10-29T19:13:24+0000  by DocThee DocThee
 

DocThee.

Thank you for reaching out.

If you've already replaced the remote batteries and the problem persists, it is most likely the receiver, but as always we do need to confirm that with tech support.

Please email me your contact information so I can get you to the right place and we can get your fan working again. :)

- Thanks, Nicki (Nicki_Care@homedepot.com)

Posted 2011-10-31T17:58:29+0000  by THDCustomerCare
 
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