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Hampton Bay-How to remove canopy cover. I have no manual.Model AC 552 "MM"

The fan was installed 8 years ago. I have no manual. I wish to remove the canopy cover that's next to the ceiling. No screws etc. are visible. I don't want to break anything. Do I try to twist it or what. If so clockwise or counter clockwise. They have the fan and light on one wall switch. I wish to wire so there are separate wall switches for the fan and for the light. Any information will be appreciated. Thanks

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Posted 2013-08-30T16:26:41+0000  by jackkrupicka jackkrupicka
 

Our Hampton Bay customer service team can help you with this, but they will need the 12 digit UPC (looks like 123456-123456), is found on a sticker on the top of the motor housing (also on receipt & barcode on box). I've attached a picture of the sticker the UPC/SKU is on so you can find it easily.

If this cannot be located, you will need to speak with the team, then send a picture of the fan so they can attempt to identify, then get you to the tech support department for the specific fan you have. (There are several HB manufacturers who provide tech support & stock parts for the items they produce for Hampton Bay.)

Please give our Hampton Bay team a call after you locate this information, they will assist you to resolution.

Hampton Bay Customer Service: 877-527-0313

Thanks!
- NIcki

Posted 2013-09-03T14:03:00+0000  by THDCustomerCare
 
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