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Heating & Cooling

Hampton Bay Rocio 60' indoor/outdoor ceiling fans

I purchased and installed two of these fans for my patio onthe same date.  One turns faster than the other when both are on the highest speed.  Any suggestions on how to speed up the slower fan as these fans are too expensive to throw away.  Thanks.

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Posted 2013-08-04T12:58:43+0000  by steverambo steverambo
 

Hi, SteveRambo.

Yes we can assist with this. The capacitor controls the fan speeds so the slower one may just have a defective capacitor, which is under warranty for a free replacement within a year of purchase.

Please locate your receipt and the 12 digit UPC number for the fan and give our Hampton Bay team a call at 877-527-0313 so they can help you order the part under warranty if you have your proof of purchase. If you don't have it, but purchased it at a store, the team can also advise you how to try to get a duplicate receipt for the proof of purchase.

Let us know if we can help further.

Thanks!

- Nicki

Posted 2013-08-05T15:24:36+0000  by THDCustomerCare
 
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