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Heating & Cooling

Hampton Bay ceiling fan not switching to high speed

I've seen similar problems here, but I can't find my exact solution.  I have a Hapton Bay fan with no chains or switches on the fan, it's all remote control.  By what I've read online I think I need a new capacitor, but I'm not 100% sure.

 

The capacitor is a 2 wire 3.6uF 300V.  If it is the capacitor, the closest I can find to that is a 3.5 or 3.75 uF.  Would .1 lower or .15 higher capacitance make a difference?

 

Thanks,

Dave

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Posted 2013-07-21T03:56:47+0000  by Travid Travid
 

Travid,

Thanks for reaching out.


We can help you with this, but we will need the 12 digit UPC (looks like 123456-123456), is found on a sticker on the top of the motor housing (also on receipt & barcode on box). I've attached a picture of the sticker the UPC/SKU is on so you can find it easily.

After this has been located, you are welcome to email us at TeamSocial@homedepot.com with the UPC, remind us your fan isn't switching to the high speed & we will get you in touch with the parts line. If you'd prefer to speak to our Hampton Bay team via phone, you can reach them directly at 877-527-0313 with your UPC.

 

Thanks again.

Posted 2013-07-22T12:43:36+0000  by THDCustomerCare
 
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