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Hampton Bay fan switched into reverse cannot switch to forward

I have a Hampton Bay San Juan fan but the remote control has ceased to work.

I  purchased a  replacement remote transmitter and receiver a FAN-11T.

The only difference between the new control and the original is that the original has a reverse mode the new one does not. I installed the FAN-11T and it worked instantly, however something happened that caused the fan to go into reverse mode even though there is NO reverse button. It seemed to happen when my wife pressed several button at once. Now the fan is in permanent reverse mode, the original remote xmitter still works and I can start and stop the fan and turn the light on and off but the reverse button has no effect.

Has anyone ever seen this problem before? can anyone help.

I have tried pressing many button combinations together with turning the AC off and on and removing and re-installing the battery

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Posted 2011-07-25T21:31:15+0000  by brit1066 brit1066

You must have just got lucky I tried the 30 times and still runs in reverse. And of course Home Depot and Hampton Bay customers service hours are closed! So frustrating! Ready to take all 10 of them back!!! Seriously stop telling us to get the 16 digit number off the top of the fan and call back during business hours... If there is a different combinations of buttons to reset it.... THEN POST THAT!!! It's not like they are giving us secretes to a missile silo... Its a stinking ceiling fan... And a poorly designed one at that! NOT HAPPY!!!!

Posted 2013-03-27T01:59:15+0000  by Douglas
You must have just got lucky I tried the 30 times and still runs in reverse. And of course Home Depot and Hampton Bay customers service hours are closed! So frustrating! Ready to take all 10 of them back!!! Seriously stop telling us to get the 16 digit number off the top of the fan and call back during business hours... if there is a different combinations of buttons to reset it.... THEN POST THAT!!! It's not like they are giving us secretes to a missil silo... its a stinking ceiling fan... and a poorly designed one at that! NOT HAPPY!!!!
Posted 2013-03-27T01:59:35+0000  by Douglas
The trick of alternating from med to off worked to change my Altura fan direction. I don't think spinning the blades in the direction you want has any bearing on changing the direction. It is the med to off then repeating the sequence that did it for me.
Posted 2013-05-24T21:29:12+0000  by Ohiostater

Gizmo,

 

Thanks for the info..  That worked perfectly for my fan!

 

Bob

Posted 2013-06-27T00:40:16+0000  by rpotterf

I could not find my switch either until I lifted the plastic piece on top to find the SN and low and behold there was the switch. Not sure if every model has a switch hiding like my but it is worth checking. It was high enough that I could not see the top standing on out bed so I had to use my camera to see!IMG_1882.JPGIMG_1878.JPG

Posted 2013-10-04T12:52:04+0000  by Broit

This procedure worked for me. Thanks a lot !!!

Posted 2013-12-09T18:05:44+0000  by joedhall
I have a Hampton Bay fan with a honeywell remote, fan SKU is 134-674, It took me four tries of spinning the fan in the direction I wanted it to go and pushing ON/OFF/ON to work but it did! In the off mode, I spun the fan, hit low/off/low and it worked!
Posted 2015-06-13T04:12:56+0000  by cap10james
How do I get my Hampton bay ceiling fan to go forward? I don't have the means to take the fan apart to get the upc code but here are pics of the fan and remote...
Posted 2016-08-29T17:39:35+0000  by Dolphinfan13
I have been fighting for hours with the Hampton Bay ceiling fan 52-AMD I inherited from the previous homeowner and I had neither a user manual or a remote. This fan is wired to the wall with a dual dimmer, one for lights and the other for fan. This fan was rotating backward as for winter time which is nonsense in Florida... I took this fan appart trying to find a remote receiver somewhere with no luck, I then turned to google with some hope and I found a comment in a forum talking about a trick with the lights and the fan settings which I tried with success.

The trick is as follow:

1- set the lights to low
2- rotate manually the fan to the desired direction with some force
3- set immediately the fan speed to medium, repeat step 2 & 3 until the fan continues the rotation by itself should the fan stop and reverse.

I repeated this sequence several times in both directions to make sure it was not a fake trick and I swear that it spared me to buy a remote kit. 

It is such a shame that all Hampton Bay ceiling fan documentation are not readily available online since they might represent a fair amount of installed fans and they seems to tend to stand in time. My fan is from 2006 and there is no way to find the user manual online...
Posted 2017-05-08T17:39:22+0000  by ThierryC
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