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Heating & Cooling

Hampton Bay fans, model AC-436, SKU #640-664, UPC #792145351443.

I have two Hampton Bay fans, model AC-436, SKU #640-664, UPC #792145351443.  They are both on the same remote.  One of them works intermitently on the remote and the other started to not light up fully.  When you use the remote to turn on the light, the gradually come up to full power.  It seems that one just stays at the very dim start up level and never gets any brighter.

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Posted 2013-09-16T23:24:06+0000  by travishand travishand
 

Hi, Travishand.

We can easily get this resolved for you. Thank you very much for providing the UPC up front.

It sounds like there might be an issue with the receiver settings or the light kit, but either way, the tech support team can definitely advise you on this. Please give the team a call at 877-902-5588 with your UPC on hand so they can assist.
Thanks & let us know if you have any further issues!

- Nicki

Posted 2013-09-17T13:01:58+0000  by THDCustomerCare
 
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