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Install & Replace

Hampton Bay remote butons don't work right

We just had a Altura fan and Light Kit installed and after the installer left I noticed that the buttons on the remote dont operate correctly. The light/dimmer button turns the fan on and off the speed buttons operate the lights and the reverse button doesn't work and the fan is blowing upwards. Help!!!

 

Jon

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Posted 2011-09-24T19:34:05+0000  by jonemmet jonemmet
 

Hi Jon,

 

I work for Home Depot Customer Care. I would like to have someone from our Hampton Bay support team contact you to help with this. Can you send  your contact informaiton (phone or email) to jon_care@homedepot.com?

 

I'll have someone reach out to you.

 

Thanks!

 

Jon

Posted 2011-09-25T12:52:33+0000  by jonsmith

please. That would be great. jonemmet@gmail.com

 

Thanks

Jon

Posted 2011-09-25T20:48:36+0000  by jonemmet
 
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