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Hampton Fans - speed and operability

Hello! Three fans, two different problems

Fan #1 - no remote . UPC # 0823926833535. Fan only operates at low speed when switch is in first second and third position. Switch works smoothly. Lights work fine. Suggestions? I'm thinking the capacitor is faulty. Shall I just buy anew light switch?

Thanks for your help!

Scott

Thanks for your thoughts!
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Posted 2011-12-03T22:57:05+0000  by ScottReese ScottReese
 

Hi, Scott!

I agree with you, it sounds like the capacitor, since it controls the fan speeds.

 

Thank you for providing that UPC.

From that, I can tell you exactly who you need to speak to for troubleshooting, confirming which part you need, and placing that order.

You will need to speak to the parts department for this fan at: 800-330-3267 (open M-F 8:30am-5pm EST).

They will just need you to give them your UPC number & they will take it from there.

 

Please email me if you have any more questions. Nicki_Care@homedepot.com.

Thank you!

Nicki

Posted 2011-12-08T15:15:43+0000  by THDCustomerCare
 
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