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Heating & Cooling

How do I fix a receiver in my Hampton Bay fan?

I do not have the model number for my Hampton Bay ceiling fan.  However, I know the remote number is #UC7078T.  Can you tell me the part number so I can buy a new receiver and get it installed so this fan works again?

Jim Ryan

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Posted 2013-11-25T21:17:08+0000  by jimryan08 jimryan08
 

Hi, JimRyan08!

 

We hate you are having issues with the fan but our Hampton Bay Customer Service team can definitely help you with this.

Unfortunately, the number provided from the remote will not assist as the same remote may be sold for multiple fans & our team (877-527-0313) will need the 12 digit UPC (looks like 123456-123456) found on a sticker on the top of the motor housing (also on receipt, barcode on box, instruction manual). We've attached a picture of the sticker the UPC/SKU is on so you can find it easily.

Thanks!

- Nicki

Posted 2013-11-27T19:50:39+0000  by THDCustomerCare

Nicki-

How do I get the UPC number if the fan is so far up in the ceiling that I cannot reach it and no one left any information on the fan?  This is very frustrating.  Thank you for any help you can give.

Jim

Posted 2013-11-27T20:28:11+0000  by jimryan08
 
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