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Install & Replace

Kwikset privacy door handle

We recently replaced our bedroom door handles and now the inside handle came off.  I tried tightening the screw with the allen wrench, but that doesn't help.  It appears that the detent is pushed in.  How can I get it to pop out so the door handle will stay on?
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Posted 2015-03-20T14:24:16+0000  by DobbinsND DobbinsND
 
Hello DobbinsND, and welcome to the community!

Sorry to hear you are having a problem with a door lock. It seems the only to get it to pop out would be to insert something tiny with a hook, like a bent paperclip into a nearby opening and see if that helps, otherwise you can return the lock to the Home Depot for exchange, or you can contact Kwikset customer service at 1-800-327-5625. 


Posted 2015-03-20T14:49:06+0000  by Angelo_HD_CHI
 
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