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Heating & Cooling

Need replacement glass for ext post light Model Number 1525-63

Hi all,
I need to replace the glass on model # 1625-63, unsure of manufacturer. Any tips???
Many thanks in advance,
Kevin
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Posted 2013-09-02T20:01:00+0000  by KevinW KevinW
 
Oops, model # 1525-63
Posted 2013-09-02T20:01:31+0000  by KevinW

Our Hampton Bay customer service team can help you with this, but they will need the 12 digit UPC (looks like 123456-123456), is found on a sticker on the top of the motor housing (also on receipt & barcode on box). I've attached a picture of the sticker the UPC/SKU is on so you can find it easily.

If this cannot be located, you will need to speak with the team, then send a picture of the fan so they can attempt to identify, then get you to the tech support department for the specific fan you have. (There are several HB manufacturers who provide tech support & stock parts for the items they produce for Hampton Bay.)

Please give our Hampton Bay team a call after you locate this information, they will assist you to resolution.

Hampton Bay Customer Service: 877-527-0313

Thanks!
- Nicki

Posted 2013-09-03T13:34:16+0000  by THDCustomerCare
Thanks Nicki. My question actually refers to an exterior post light, not a ceiling fan. I did not find a UPC/SKU #, only the model number I posted in my original question. Do you know where this would be located for a light?
Thanks!
Kevin
Posted 2013-09-03T22:40:16+0000  by KevinW

No, unfortunately nothing comes up for that number. Even if it is an exterior light, if it is still th eHampton Bay brand our team can attempt to ID with a picture of the fixture once you give them a call and reach an agent. It can take up to a week for the agent to hear back from all our MFTR's as to if it is their unit/if parts are available, but if the agent can ID themselves that should only take a couple of days.

I hope this helps! :)

- Nicki

Posted 2013-09-04T14:29:57+0000  by THDCustomerCare
 
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