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Heating & Cooling

New Install Hampton Bay Altura 56 inch. It only works on medium.

I bought two Alutra 56 inch fans. I installed the first one and it will only run on medium. I tried the remote out of the other fan but same exact result.
Any ideas?

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Posted 2013-05-05T21:14:06+0000  by beed beed
 

Hi, Beed.

Please give our technical support team a call at 1-800-330-3267. They will be able to troubleshoot any issues you have. Thank you!

- Nicki

Posted 2013-05-06T12:38:26+0000  by THDCustomerCare

The number you've given is only open during the business hours that I am at work. 

Posted 2013-05-06T22:06:08+0000  by beed
 
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