Sign In to join the community | Help
Lawn & Garden

Return policy

Is there a return policy on fresh cut Christmas trees?
Not what you were looking for ? Try posting a question
Posted 2017-12-04T23:45:07+0000  by dand379 dand379
 
Hello dand379.  Welcome to the Community!

Fresh cut Christmas trees are not sold online, but only at our stores.  The returns policy does not specifically address real Christmas trees, probably because so few if any are ever returned.  Clearly the live goods guarantee does not apply here.  These trees more resemble the items covered in the policy exceptions for fresh cut flowers and floral arrangements, which are not returnable. 

If you have an issue with a tree you purchased at one of our stores, please let them know.  Our goal is that you are completely satisfied with your purchases.

Chris.

.
Posted 2017-12-05T18:10:57+0000  by Chris_HD_CHI
 
Not what you were looking for ? Try posting a question

Topic
Categories+