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Heating & Cooling

St. Regis Hampton Bay Ceiling Fan SKU 138-498 (417-067)

I have a St. Regis Hampton Bay Ceiling Fan.  The medium and the high speed do not work.  Is there a way to fix this? 

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Posted 2013-04-25T00:46:41+0000  by Niewald Niewald
 

Apologies for the issues with the fan, Niewald.

Most likely the problem is just the capacitor that needs to be replaced, as it controls the fan speeds.

Thank you for having the SKU available. You can call the parts/tech support line at 877-902-5588 for resolution on this. They should be able to pull up the fan with the 138-498 SKU. I would give you the UPC in the system for it, but I don't see it listed for this model.

Let us know if you have any further questions.

Thanks again! - Nicki

Posted 2013-04-25T15:54:34+0000  by THDCustomerCare
 
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