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Heating & Cooling

The light on my HB ceiling fan suddenly stopped turning on with the remote after 12 years...

but the fan will turn on so I don't think it's the receiver or the battery.  The remote wall switch hasn't worked in years and the pull chain is stuck so the only other way to turn on the light is with the remote.  Also, I haven't been able to find another remote or wall switch that is compatible with the existing one, the newer one's seem to have more DIP switches in them.  Where do I start troubleshooting?

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Posted 2013-08-20T05:45:15+0000  by Nemmy Nemmy

Hi, Nemmy.

Please give our Hampton Bay team a call at 877-527-0313. They will need your 12 digit UPC number, found on the top of your ceiling fan, so they can troubleshoot & see if the part is still available, since the fan is an older model.

I've attached a picture of the sticker with the UPC so you can easily locate.

Thank you very much!

- Nicki

Posted 2013-08-20T13:46:20+0000  by THDCustomerCare
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