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ceiling fan not responding to remote control

Hello, I have a  Hampton Bay ceiling fan model 523342. The fan does work, but is no longer responding to the remote control. The fan may recognize a command from the remote once a day, but that's all. The batteries are new and the setting are correct because it will recognize the remote on occasion. Any suggestions? 
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Posted 2018-04-27T15:44:40+0000  by FL2018 FL2018
 
Hello FL2018.  Welcome to the Community!

Intermittent problems are hard to diagnose, but my guess is that the remote's receiver inside the fan is dying.  I would recommend that you contact our Hampton Bay support team.



Chris.

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Posted 2018-04-27T17:19:23+0000  by Chris_HD_CHI
Thank you

Posted 2018-04-27T17:21:28+0000  by FL2018
 
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