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Install & Replace

globe replacement-no response from cust svc

I've called several times and emailed several times about this light globe replacement, for which I have a case number, and your agent has never responded to me. I would like to complain about her lack of response, and I really need my new globe.
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Posted 2013-12-08T06:02:29+0000  by mcmar01 mcmar01
 

Mcmar01,

I'm soo sorry to hear this. Please shoot me a quick email with the name/phone/address/email address provided to the rep & the case number so I can get this resolved for you.

Apologies again and thank you very much for reaching out!

- Nicki (TeamSocial@homedepot.com)

Posted 2013-12-09T15:49:57+0000  by THDCustomerCare
 
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