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hampton bay brain issue

   Hello, i have a hampton bay fan with remote that my tennant tells me the remote is not working and the lights only flicker when trying to use the pull chord on the fan it self. any help would be appreciated thanks.

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Posted 2012-09-06T21:01:15+0000  by burnowt00 burnowt00
 

Hi, Burnowt00.

 

The part causing the issues may be the reciever inside the fan, or possibly the light kit.

 

In order to verify the problem, we would need you to speak with the tech support department & place an order with them for the part. Please locate the 12 digit UPC from the top of the motor housing & give our Hampton Bay team a call at 877-527-0313. I've attached a picture of the sticker the UPC is located on for your ease of locating.


Thanks, Nicki

Posted 2012-09-07T13:29:02+0000  by THDCustomerCare
 
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