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hampton bay ceiling fan not working

I purchased a Hampton bay Glendale 42" ceiling fan AM212-WH and had it installed in October professionally.  The fixture has never worked properly.  After 5 minutes the light and the fan turn off and wont work again for a long time.

I don't have the receipt or the box anymore so returning is not an option.  Is there anything i can do to get this unit fixed?

thank you 
edodds30@msn.com
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Posted 2016-12-10T01:37:57+0000  by edodds edodds
 

Hey edodds,


Thanks for your question and welcome to the community.


Since you do know the make/model of your Hampton Bay ceiling fan, that's a great first step.


Make sure you can get other information, like a UPC or SKU number written on it. As for troubleshooting here without getting more information from you, the culprit may be a bad receiver IF the fan is turned off and on with a remote control.


You'll really need to contact Hampton Bay directly with your fan's model/UPC/SKU number below for specific answers and troubleshooting information regarding your fan.

Image result for hampton bay customer service

Once you contact them, you can be well on your way to getting your ceiling fan up and running again.


Joseph

Posted 2016-12-10T16:29:46+0000  by Joseph_HD_ATL
 
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