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hampton bay windward light stopped working, bought new bulbs still doesn't work.. but fan works fine

Have 2 of these fans and same thing happened to both. For the first i thought it would be bulbs bought 2 new gu24 and installed and still doesn't work, and a week later same thing happens to the second fan light. Both fans work fine its just the lights on both that don't turn on or do anything, any help is greatly appreciated
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Posted 2015-06-28T05:02:20+0000  by ken79 ken79
 

Hi Ken79, welcome and sorry to hear that you're having trouble with your fan lights. Ken in order to get you some help right away, you will need some information. You will need the model number and the UPC code. You can find these on a sticker on top of the motor housing. You may need a small mirror to help get this information. You need this information, as there are several manufactures of Hampton Bay fans.




Once you have that information you can place a tool free call to the Hampton Bay service team and they can help you figure out what the problem is and how to fix it.


If you need repair parts, you can order them at the same time.


Here is the Hampton Bay service team phone number:


1-877-527-0313 Monday-Friday 8 am-6 pm. (EST) closed Saturday and Sunday.

Posted 2015-06-29T17:46:06+0000  by Ken_HD_OC
 
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