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Heating & Cooling

hampton bay wont run at all

My fan was running in one direction and my grandson hit reverse. Fan hasn't run since. Remote good. I don't know what model it is but it has no light wooden padels and is oil rubbed bronze. Can it be fixed and who would fix it? Thanks
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Posted 2013-10-14T21:07:29+0000  by wolfie wolfie

Hello wolfie and welcome to The Community!


Let’s get your ceiling fan working again.  Our Hampton Bay team can help you diagnose the problem.  They are here to help from start to finish - call them at 1-877-527-0313 and select option 2.


First you will need to identify which ceiling fan that you have for fastest assistance.  Locate the 12 digit UPC code (all numbers – no letters) found on the sticker on top of the motor housing.  This will identify the exact model and manufacturer of the fan.  The UPC is the preferred information to exactly identify your ceiling fan.  (Be sure to switch off the correct breaker before removing the motor housing.  If you will be using a ladder, place it on a level surface and be sure to have a helper spot you.  The ladder will need to support your weight as well as the weight of the ceiling fan.)


If you cannot retrieve the code from the top of the motor housing, then send a photo to help identify your ceiling fan. The Hampton Bay team will give you the correct e-mailing address.


Best wishes on your project.

Posted 2013-10-15T17:55:33+0000  by Eileen_HD_ATL
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