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how to reprint the receipts

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Posted 2013-08-11T20:03:54+0000  by zhanglifang zhanglifang
 

Hi, Zhanglifang.

 

Information regarding your purchase is saved in the stores computer, provided the product was delivered, put on will call, or if you special ordered it.

If you purchased the product off the shelf and took it home, after purchasing with cash or check, we would not be able to retrieve the info you request, but if you purchased it on a card, the store can look up the card # & should be able to locate the record for you.

Outside of 24 months you'd need the exact date of purchase, credit card number, store location, and total on the purchase for them to attempt to look up.

 

Thank you for reaching out.

- Nicki

 

 

Posted 2013-08-13T16:24:41+0000  by THDCustomerCare
 
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