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Electrical

pairing wall remote to transmitter on ceiling fans

I bought a new house with two 52" Milton ceiling fans on the covered patio.  There were originally installed without the remote and controlled by a wall switch which would not adjust the speed, etc. I called customer service, gave them the specific model number 458-412 and UPC 792145354246 and ordered the proper wall remote (item 458412019A) and in canopy receiver (458412018A).  We installed the receivers and wall remotes and matched the codes, making sure the two fans had different codes (which of course matched their respective wall remotes).  Have tried everything and can't get them to sync or pair up.  It was a professional electrician that did the install...Any suggestions as to how to pair them?  Perhaps the receivers are bad?  Apparently the original electrician had a similar problem and ended up just removing the remotes all together....very frustrating....
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Posted 2017-10-01T17:16:17+0000  by Busysue Busysue
 

Hey Busysue,


Thanks for your question and welcome to the community.


Typically, remote controls for ceiling fans (receivers included) have a specific RF frequency given to their respected fan. So, even if you bought the exact same remote for the same Milton Indoor/Outdoor ceiling fan (shown below), most manufacturers make it so they don't sync up

Hampton Bay Milton 52 in.  Indoor/Outdoor Oxide Bronze Patina Ceiling Fan with Light Kit and Remote Control

The wall control remote that is included in the ceiling fan has a receiver that can go bad, but other than improper wiring....most receivers cannot be synced up as stated earlier.


Usually, most consumers only require one fan in their respective room/porch/area to use. Having synced remotes in areas where living spaces are smaller, say an urban small studio apartment or townhome can lead to your neighbor turning on your fan inadvertently, or vice versa. 


With that being said, it's actually better for the consumer to have separate RF signals so no 'ghost' fans come on and off intermittently. 


In other words, everything sounds like its in working order....but you can double check with your electrician again and ensure the original receiver or one that came with the remote (transmitter) is exactly the same. 


However, at the end of the day, for these fans to work properly...you'll need two separate controls, be it in wall control form or a hand held remote. If you stick with the wall controls, you will need to run extra wiring for another wall unit. Not sure what your next step or option would be, but most ceiling fan remotes in the industry do NOT sync up, at least in the residential types we sell.


Let us know if you have any further questions,

Joseph

Posted 2017-10-01T18:04:42+0000  by Joseph_HD_ATL
 
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