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viplex window repair

How do I get my Viplex windows repaired?


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Posted 2018-07-16T17:06:28+0000  by jtjb jtjb
 
Hello jtjb.  Welcome to the Community!

Viplex was a high quality vinyl window and siding company that was also the primary installer for Home Depot windows in the southern California area for years.  They went out of business some time ago, and their windows are no longer available.

Because of their ties to Home Depot, we stand behind the warranty work for Viplex windows.  I talked to Brian McDonald, a millwork associate at the Fairmount Avenue store #6634 in San Diego.  He explained the process of having our current installers come out to your home and see what options for repair/replacement of your windows are possible.  While replacement Viplex windows and parts are not available, comparable ones from Simonton or Jeld Wen are.

You may contact Brian in the following ways:

Direct phone line to store 6634 millwork department:  (619) 641-3512

E-Mail to Customer Order Specialist:  cos_6634@homedepot.com
Please specify ATTENTION Brian in Millwork

Visit Fairmount Ave Store #6634
5920 Fairmount Ave
San Diego, Ca  92120
(619) 280-0230

Brian is a long tenured employee who has experience in this process.  I hope that his store is near enough to your home to be convenient.

Chris.

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Posted 2018-07-17T19:23:28+0000  by Chris_HD_CHI
 
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