sister is registered at HD, but if there is one its a frikkin secret to the rest of the world.......
This is terrible. I have been a loyal Home Depot customer for years but this is really testing my nerves. Last year my sister was tricked into spending hours registering in HD only to find that it was a waste of time because everyone could not access her registry. Now a year later a friend has spent time creating her registry and what a surprise it still does not work. HD should be ashamed of having employees at their customer service desk who flat out lie about the service offered or just stand and stare at you when you ask about it. I went to check on my friends registry and the employee got a confused look on their face and said, "um maam this is Home Depot we don't do gift registry, are you sure you aren't looking for a Home Goods Store?" then proceeded to laugh and roll his eyes with his buddy behind the counter. Ridiculous. I have never been more angry with an associate of a store or with a company as a whole. This is an epic let down by what used to be a quality store. I guess Lowes or Sears will be getting my business. Their associates have never been rude. EIther get rid of your registry or run it right. Don't only half commit to a service.
My Fiance and I recently did a gift registry at a Home Depot in Virginia Beach. We just bought our first house so what better place to register at then the HD. We were also told, like a few others on here, that we would be able to manage our registry online or that others would be able to view the list. This would work out great since the rest of our family lives in Pennsylvania and Michigan. But its a good thing I got on here today and tried to search for our registry. Im going to try the website given by the previous poster and hope everything from our list is available. This whole situation just adds to the list of headaches.
As for HD, the company needs to work on the registry system. It looks like its been an issue for quite some time. The employees may also need more training at the customer service center becasue nobody knew how to start a registry. And please, get scanner guns. We had to write it all down on paper and we were in the store for 3 hrs.
There are some girft registries out there that will register your gifts from ANY site. So you have a single registry and you can choose gifts from all the sites that you like. I have not experienced it just yet, however, my friend is getting married and we were both panicking a bit about orgainizing the gifts and lists and the whole headache of people having to hunt down what they want to get her and her getting what she wants.
I hope Home Depot does not take this wrong but I am going to post two sites and because they do not have anything equavalent to it at this time, this should take the pressure off.
So, I hope that helps! I am off to tell her about it and choose one to simplify our headache!
Good luck to the happy couples to your birght futures!
I just created an account to comment on this thread. It's absolutely ridiculous that Home Depot doesn't have an online system or registry network that can be accessed from other stores. Lowe's and Menard's are on my **bleep**list but HD doesn't have an online registry system. Guess I'll go registrer for a few grand worth of items somewhere else.
I just registered at Home Depot. Customer service said that online and in store was not connect, however, I could create one online. They also told me that my guest could go to any Home Depot and not just the one I registered at. So this isn't true? Most of our families live 2 hours + from the store I registered at.
I am very sorry for the misinformation provided to you by the store, as the registry is not available online for creation or simply viewing it.
Only the 1 store location you register in has the ability to view your registry. As of right now the registry is not viewable in all store locations or online.
Please email us the store location & the associate who advised you of this (if you can remember) so I can reach out to the store to let them know how the registry works to reduce confusion for other customers.