How to Post a Photo of Your Problem Project or Products

Don’t just tell us, show us! It’s easier than you think.

By uploading a photo, our online experts can better ‘diagnose’ your problem, or praise you for your DIY project.  (C'mon...show off your latest DIY pride in our Customers Show Off area.) Uploading a photo is a simple 4 step process.

Step 1:

Click on the Insert image icon that appears above every New Message box. 

Step 2:

A new window will pop up. Click on the Browse button.

Step 3:

Choose which folder your desired image lives in, on your computer.  Choose the image and click on the Open button.

Step 4:

The importing image dialog will pop up. Once the process is complete the image will show up within the post and you’re done!