12-14-2013 10:28 AM
12-14-2013 10:52 AM
Thank you for your question and welcome to the community!
Since you have a cherry color and Allure has a satin-like sheen, I'm thinking this is why those marks are more visibly seen versus a lighter color.
To get everything back, or level the playing field so to speak, I'd recommend to use a heavy duty cleaner that won't damage your Allure floors.
You stated earlier that you used a vinyl floor cleaner by Armstrong...was it this one shown below?
If it was, this should be what you can use to take off any of the marks. The marks themselves may have actually been permanently embedded into the planks.
While I can't see the severity of it without a picture, almost all small surface marks and scratches can be remedied with multiple coats of Allure Single Step Polish and Cleaner...which is what I know you used already.
The key to removal and cleaning/polishing of the planks is consistency and uniformity. Try a small area of the Armstrong (the cleaner above ONLY if you haven't used it yet) and multiple coats of the Single Step.
Since Allure is a floating system, it actually can be uninstalled for bad/damaged planks. I only mention this because you can replace the affected planks as a last resort if the cleaners didn't work for you.
Beyond that, you can contact the manufacturer of Allure, Halstead Intl at 1-866-843-8453 to speak to them directly for additional options and solutions.
Just as consistency and uniformity is needed to remove any marks or scuffed areas, so is application. But again, test those troubled areas first with the cleaners you have now (Single Step and if you have the Armstrong shown above), and then go from there.
Please update us on your progress, I hope you find a solution for your new Allure floors.
I am a 12 year Home Depot Store Associate, trained and authorized to help people on the Internet.