04-25-2013 11:54 AM
Apologies for the issues with the fan, Niewald.
Most likely the problem is just the capacitor that needs to be replaced, as it controls the fan speeds.
Thank you for having the SKU available. You can call the parts/tech support line at 877-902-5588 for resolution on this. They should be able to pull up the fan with the 138-498 SKU. I would give you the UPC in the system for it, but I don't see it listed for this model.
Let us know if you have any further questions.
Thanks again! - Nicki
You can reach us all via email at TeamSocial@homedepot.com
- Nicki, Robert, Jena, and Chris